The sea is freedom, adventure, passion. But it is also an environment that leaves no room for improvisation, especially when it comes to health. A sudden illness, an injury, a critical situation on board: on land, it takes just a few minutes to reach an emergency room. At sea, those minutes can turn into hours — and every hour counts.
It is from this awareness that Mermaid, the project we are working on with conviction, is born: a digital telemedicine and health safety platform designed for those who navigate, whether for pleasure or work. A system that combines artificial intelligence, wearable medical devices, and satellite communications to bring the expertise of a qualified medical center on board every vessel.
"The sea does not forgive improvisation. Mermaid provides safety, expertise, and readiness to every crew."
The problem that Mermaid solves
Those who navigate know: outside coastal waters, the distance from a medical port can be enormous. Wounds, burns, acute pain, allergic reactions — situations that are managed in a few minutes on land become complex emergencies at sea, with the additional difficulty of not having either the personnel or the tools to assess their severity.
For merchant ships, the situation is even more critical: a health emergency can force a change in course, with extremely high costs for the shipowner and response times not always compatible with the severity of the case. The ILO/IMO recommendations regarding the health and well-being of crews are clear, but often difficult to implement in a concrete and continuous manner.
Mermaid was created to fill this gap, transforming every vessel into a connected unit of health protection — always ready, always connected, anywhere in the Mediterranean and beyond.
How the platform works
Mermaid is an integrated ecosystem that operates as a medical-digital bridge between those at sea and a land-based health support center, active 24 hours a day, 7 days a week. The architecture is designed to function even in the absence of a connection, thanks to locally available informational resources on the device.
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Digital app
Available on tablets and smartphones, with first aid protocols, guided AI algorithms, and access to a multilingual first aid manual.
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Cloud platform
Secure data transmission and management of communications with the land station. End-to-end encryption and GDPR/HIPAA compliance.
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Wearable devices
Smartwatches and medical sensors for real-time monitoring of ECG, SpO₂, temperature, pressure, and heart rate.
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Satellite connectivity
Coastal 4G/5G networks, Starlink for offshore, and automatic backup: connectivity is guaranteed even in the most critical conditions.
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Medical center 24/7
Available on tablets and smartphones, with first aid protocols, guided AI algorithms, and access to a multilingual first aid manual.
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Operational management
Geolocated interface with maps, weather-marine conditions, and medicalized ports, to support every operational decision in real time.
Base and Premium: a tailored service
Mermaid is available in two configurations, designed to meet different needs — from small recreational boats to professional merchant ships.
Modalità Base · Free
Immediate safety, always with you
- Manuale di primo soccorso multilingue
- Guida di autovalutazione offline con codici colore
- Tasto Rosso di Emergenza
- Display ad alta accessibilità
- Visualizzazione dati dispositivi
Modalità Premium · Abbonamento
Professional medical assistance 24/7
- Video-assistenza remota con personale sanitario
- Supporto AI avanzato + collegamento telefonico
- Autenticazione via QR sticker
- Interoperabilità TMAS e HL7/FHIR
- Trasmissione criptata e conforme a GDPR
Ogni evento sanitario gestito attraverso Mermaid produce una scheda digitale completa, comprensiva di parametri vitali, coordinate GPS, note del soccorritore e immagini della scena — utile a fini assicurativi, formativi e per migliorare continuamente la risposta del sistema.
Intelligenza Artificiale
An AI that assists without replacing the doctor
Mermaid's artificial intelligence operates at two levels in a transparent and explainable: on board it supports triage and guides the first responder step-by-step; on land it processes the received data, checks clinical trends, and alerts healthcare personnel to priority situations. In no case does it make autonomous clinical judgments: the doctor always remains at the center of the decision.
Chi può usare Mermaid — e come
The platform is designed for a broad ecosystem: recreational boaters and sailors navigating independently, crews of merchant and work ships, marine insurance companies, brokers, and maritime agencies in major tourist ports. Access is through direct subscription, via a network of affiliated partners, or as an extension of the insurance policy.
The model is scalable and modular: integrable with major operating systems and wearables, compatible with international regulations (ILO/IMO), and designed to evolve towards personal and collective digital health in the nautical sector.
In case of emergency, the ground operator can guide an onboard intervention in real time, support communication with affiliated medical centers, assist in redirecting the vessel to the nearest port, and — in the most serious cases — coordinate the activation of SAR services or an emergency evacuation.
"Every vessel becomes a connected unit of well-being and health protection — always ready, always connected."
Un progetto che guarda lontano
Mermaid is not just a product: it is the vision of what health safety at sea should be in the digital age. A project that has already surpassed the experimental phase, testing real emergency scenarios in collaboration with the Italian Naval League and specialized healthcare operators, and which today positions itself as a strategic infrastructure for the modernization of maritime safety — recognized and co-financed under the PNRR and FESR programs.
Siamo orgogliosi di far parte di questo progetto. Perché la tecnologia ha senso quando migliora concretamente la vita delle persone — e in mare, quella tecnologia può letteralmente salvarla.